NuclyAI

Privacy Policy

Last updated: April 2026

1. Introduction

NuclyAI ("Company", "we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website at nuclyai.com and our learning management system (the "Platform").

This policy is compliant with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDPA) as applicable.

2. Information We Collect

Information you provide:

  • Name and email address (during enrollment)
  • Phone number (if provided for WhatsApp community access)
  • Payment information (processed by Razorpay — we do not store card details)
  • Assignment submissions and notes you create on the Platform
  • Communications you send to us (support emails, feedback)

Information collected automatically:

  • Device information (browser type, operating system)
  • IP address and approximate location
  • Pages visited, time spent, and course progress data
  • Cookies and similar tracking technologies (see Section 7)

3. How We Use Your Information

We use your personal information for the following purposes:

  • To create and manage your learner account
  • To deliver course content and track your learning progress
  • To process payments and issue receipts
  • To provide career support services (resume reviews, mock interviews)
  • To communicate updates about your enrolled programs
  • To send promotional communications (with your consent, and you can opt out anytime)
  • To improve our Platform, content, and services
  • To prevent fraud and ensure Platform security
  • To comply with legal obligations

4. Legal Basis for Processing

Under the DPDPA 2023 and applicable Indian law, we process your data based on:

  • Consent: You provide consent when you enroll and create an account
  • Contractual necessity: Processing required to deliver the services you purchased
  • Legitimate interest: Improving our Platform and preventing fraud
  • Legal obligation: Compliance with applicable tax and regulatory requirements

5. Data Sharing

We do not sell your personal information. We may share your data with:

  • Payment processors: Razorpay, for processing your payments securely
  • Cloud infrastructure: Supabase (database hosting), Vercel (website hosting) — both use industry-standard security
  • Communication tools: Email service providers for sending transactional and promotional emails
  • Legal authorities: If required by law, court order, or governmental regulation

We ensure all third-party service providers maintain adequate data protection standards.

6. Data Storage and Security

Your data is stored on secure servers hosted by Supabase (cloud infrastructure). While our primary operations are in India, some data may be processed on servers located outside India by our cloud service providers. We ensure appropriate safeguards are in place for any cross-border data transfers.

We implement reasonable security practices including encryption of data in transit (TLS/SSL), secure authentication, role-based access controls, and regular security reviews as required under the IT Act, 2000.

7. Cookies

We use cookies and similar technologies for:

  • Essential cookies: Required for authentication and Platform functionality
  • Analytics cookies: To understand how learners use the Platform (e.g., Google Analytics)
  • Preference cookies: To remember your settings and preferences

You can control cookies through your browser settings. Disabling essential cookies may affect Platform functionality.

8. Your Rights

Under the DPDPA 2023 and applicable Indian law, you have the right to:

  • Access: Request a summary of your personal data we hold
  • Correction: Request correction of inaccurate or incomplete data
  • Erasure: Request deletion of your personal data (subject to legal retention requirements)
  • Withdraw consent: Withdraw your consent for data processing at any time
  • Grievance redressal: Raise complaints about data handling
  • Nominate: Nominate an individual to exercise your rights in case of death or incapacity

To exercise any of these rights, contact us at support@nuclyai.com. We will respond within 30 days.

9. Data Retention

We retain your personal data for as long as your account is active and as needed to provide you services. After account deletion or program completion, we may retain certain data for up to 3 years for legal, tax, and audit purposes, or as required by applicable Indian law.

Course progress data and certificates are retained indefinitely to allow you to reference your achievements.

10. Children's Privacy

The Platform is not intended for children under 18 without parental consent. We do not knowingly collect personal data from children under 18 without verifiable parental consent. If you believe a child has provided us with personal data without consent, please contact us and we will take steps to delete such information.

11. Grievance Officer

In accordance with the Information Technology Act, 2000 and the DPDPA 2023, the Grievance Officer for NuclyAI is:

Grievance Officer
NuclyAI
Email: grievance@nuclyai.com
Response time: Within 30 days of receiving a complaint

12. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top. We encourage you to review this policy periodically. Material changes will be communicated to registered users via email.

13. Contact Us

For any questions or concerns about this Privacy Policy, contact us at:

NuclyAI
Email: support@nuclyai.com
Website: nuclyai.com